What to do when you arrive:

If you are staying on the campsite with us, please make your way straight onto the camping field which is on the left as you pull in. Please pick an area on the site that you would like to set up on as we do not have marked pitches. Try to ensure that there are at least 8 meters between you and other campers. Someone will be along later in the day to greet you and make sure that everything is okay. 

 

Access Statement:

  • The use of threatening behaviour and/or foul abusive language will not be tolerated and will result in the offender being asked to leave the site by the site steward.

 

  • Please consider other guests on the site, and we ask that all members of your party conduct themselves at all times with due regard to the health and safety of themselves and others.

 

  • Pitches are available from 5 PM Latest arrival and pitching is 8 PM unless previously discussed with us. Where a booking is not taken up by this time it may be considered cancelled unless prior arrangement has been made with us or you have selected the late/early arrive option when booking.

 

  • For your safety, we have an ‘eight-metre rule’ which means that groups (excluding guy ropes) must be 8 metres apart from adjacent units in order to protect against fire.

 

  • If the site steward is not available please feel free to make your own way onto the field and set up, ensuring you adhere to the 8-metre rule.

 

  • In the event of poor weather and ground conditions, we ask that you please minimise traffic onto the camping field and park in other areas provided then walk to your pitch site. You enter the campsite at your own risk if due to poor ground conditions you get stuck on the field no responsibility cannot be accepted.

 

  • The transfer or sub-letting of pitches is not allowed without our approval.

 

  • In certain circumstances, customers may be required to change pitch or take down gazebos or awnings during their stay. If this is required a full explanation will be offered and the site steward will advise accordingly.

 

  • Barbeques must be purpose-built and portable, standing clear of the ground. There must be no possibility of damage to the ground.

 

  • Campfires and barbeques must be at least 2 meters away from any units to protect against fire and damage.

 

  • We ask that you please think of future customers and presentation of the pitch you occupy by not scorching or damaging the grass.

 

  • We do not at present offer fire drums of firewood but there is a shop a short walk away which offers a range of equipment for campers.

 

  • You will be advised on arrival where you can have a campfire. 

 

  • Please be aware hot water is only available in the wash basins between the hours of 6am-10am and 5pm-10pm. Showers are available all day.

 

  • Pets are welcome on site but you are responsible for the behaviour of your animals. Please ensure that your animals are not allowed loose on site and are kept on a lead no longer than 2 metres.

 

  • You must ensure that your pets do not foul the site and you are responsible for cleaning up after them. Failure to do so may result in fines.

 

  • It is the responsibility of parents and guardians to ensure children are supervised at all times, whilst on site. Special consideration should be given to the use of toilet blocks.

 

  • Noise must be kept to a reasonable level at all times so as not to disturb the enjoyment of others.

 

  • Between 10 pm and 7 am noise should be kept to a minimum and a quiet period observed for the benefit of all campers.

 

  • Generators may be used only at the discretion of the site steward who will advise of the most appropriate running times, although they should never be used after 10 pm. We may ask you to refrain from using them if they cause a disturbance. 

 

  • Vehicle drivers, motorcyclists and cyclists are required to adhere to the Site's 5 mph speed limit.

 

  • Servicing chemical toilets must only be done at a chemical disposal point, using water from that source.

 

  • Rubbish should be recycled wherever possible.

 

  • Pitches should be vacated by 11 am on the day of departure. If the pitch is not required immediately, customers may stay until 5 pm in consultation and agreement with the steward. Please ensure you leave your pitch clean and tidy on departure.

 

  • All items of lost property will be retained for one calendar month. Items not claimed after this period will be donated to a local charity or church close to the site, this includes any monies. Any items that are not of use to any of the local charities will be disposed of.

 

  • Anything, where the owner is readily identifiable, will be either directly returned to the owner if still on site or contacted by phone if possible. If it is not possible to contact the owner the items will be passed to the police.

 

  • Owners are responsible for the cost of reclaiming their goods.

 

  • Where items of property are claimed the claimant should be expected to provide a description of the items lost. The claimant must sign for all items claimed and record their full name and address.

 

  • Marsh View will not accept responsibility for any loss or damage to the property of the guest, including personal belongings, cash, jewellery and motor vehicles, however, caused during their holiday.

 

  • Marsh View’s responsibility and financial liability (excluding any liability for death or personal injury due to negligence) shall be limited to the return of monies received in the event of accommodation, booked in good faith, not being available owing to exceptional weather conditions, flood or fire, or such other cause beyond their control.

 

  • The site is stewarded, any cause for complaint must in the first instance be addressed with the steward. The steward will work to resolve issues where possible and follow up with campers.
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